Home / Terms and Conditions

Terms and Conditions

  1. Price Subject To Change without Prior Notice and Ex- Stocks Subject To Goods Unsold.
  2. All Our Products Are Tested Before we Sent Out. Please Check Your Products, Any Damage after 2 Days Cannot Be Claimed or returned.
  3. We Do Not Entertain Any Thieves, Spies, Frauds, Scams, Abusers, Rude customers And We Reserve the Right to Decline Any of This Type of Individuals. Any Matters Worse, We Will Not Hesitate to Report them to the local /legal authorities.
  4. Out of Stock Items: If the Product ordered is out Of Stock, We will Inform Our Customers with the choice of Refund (Same amount in RM) OR recommendation of similar value brands. Customers will have to pay / top up if the chosen items is of any higher amounts.
  5. Quotations: Validity For Quoted Items are valid for 14 days, unless stated otherwise. In any case, after the validity period has ended, TA Power Group Sdn Bhd has the right to cancel the quotation or make changes to the price without prior notice due to currency fluctuations. The Company reserves the right to increase a quoted fee in the event that the client requests a variation to the work agreed.
  6. Cancellation: In view of the nature of the service, any order – once confirmed by the Company – it is not cancellable. Cancellation of the Order by the customer will only be accepted on condition that any costs, charges and expenses already incurred, work or cancellation conditions are to be charged to the Customer forthwith.
  7. Limitation of Liability: We shall not be liable for loss or damage of a shipment while shipment is out of TA Power Group Sdn Bhd custody or control. The risk of loss or damage to the Goods shall pass to the Client upon delivery of the Goods.
  8. Self-Collect: All buyers/ customers are welcome to self-collect at our showroom. Do take note of our opening hours. If customer wish to reserve any items, feel free to drop us a deposit to avoid any disappointment.
  9. Transportation: TA Power Group Sdn Bhd reserves the right to transport the customer’s shipment by any route and procedure and by successive carriers and according to its own handling, storage and transportation methods without prior notice.
  10. Packing: All items will be packed accordingly for direct delivery. If you wish to arrange your own agent to collect the goods, customers are required to inform (3 days prior) and how the items should be packed. Failure to do so will left the parcel unpacked. TA Power Group Sdn Bhd will not bear any packing cost thereafter.
  11. Change of address: All customers are required to provide name, full address and valid phone numbers before delivery. Customers cannot change the delivery address after the shipping fee has been made. Any changes have to be made prior to payment of the packages.
  12. Outskirt Address: We will try our best to deliver the goods to the given address and if your address is too far in the outskirt areas and unable to deliver by the shipping agent, customers are required to collect themselves at the nearest transporter’s warehouse. TA Power Group Sdn Bhd will not be held responsible if there is a delay in delivery as the schedule of the shipping company is beyond our control. Paid shipping fees will not be refunded.
  13. Shipping: If your order was placed Monday thru Thursday (Before 12pm) with fully paid payment, we will try our best to deliver to the transporter the same day or the next working day. If your order was placed on Friday prior to 12:00PM, the order may be shipped the same day, if not it will be shipped on Monday. Kindly take note that the schedule of shipment may vary depending on different courier agents.
  14. Product Information: The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing, and availability. In the event an error occurs, it will be corrected immediately. TA Power reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).
  15. Pricing Policy: This site contains many products. It is always possible that, despite our reasonable efforts, some of the products on the site may be incorrectly priced. If we discover an error in the price of the products you have ordered, we will inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order or proposing similar product replacement.
    We will not process your order until we receive your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious or unmistakeable and could have reasonably been recognised by you as a mispricing, we are not obliged to provide the products to you at the incorrect (lower) price. If you do not agree to the revised price, order will be cancelled, and money will be refunded to you in full amount.
    TA Power reserve the right to correct any errors published on the website at any time.
    Prices shown are in Ringgit Malaysia and does not include delivery charges.
X